1. What products does Modern Devi offer?
Modern Devi specializes in offering contemporary South Asian-inspired everyday, delicate 14k gold fine jewelry that aims to celebrate all goddesses and inspire joy, wanderlust, and introspection. We currently offer a capsule collection of necklaces, earrings, and bracelets to complement your style and elevate your everyday look.
2. How can I be sure of the quality of the jewelry?
At Modern Devi, we are committed to maintaining the highest standards of quality. Each piece undergoes thorough quality checks to ensure meticulous craftsmanship and durability, providing you with jewelry that lasts a lifetime with proper care. All jewelry is again thoroughly checked before it is shipped out to you.
3. Are the products ethically made and sourced?
Yes, all our jewelry is manufactured in Asia at manufacturing facilities certified by the strict guildelines of the Responsible Jewelry Council, which ensures sustainable sourcing and manufacturing practices, and safe, ethical working environment for all craftsmen.
4. Do you offer customization options?
We primarily offer ready-to-purchase jewelry pieces. Contact our customer support team at info@moderndevi.com to discuss your customization requirements and we will try our best to accomodate your needs.
6. What are the payment options available?
We accept various payment methods including credit/debit cards, PayPal, and other secure online payment gateways to ensure a smooth and hassle-free checkout experience.
7. How is shipping handled?
We currently offer shipping in the United States with reliable courier services. Shipping costs and delivery times may vary depending on your location. You can find detailed shipping information during the checkout process.
8. What if I receive a damaged or defective item?
We take utmost care in packaging your order to prevent any damage during transit. However, if damaged occurs enroute, please contact our customer support team within 24 hours of delivery with a photo of the item, and we will arrange for a replacement or refund.
- The piece(s) need to be unworn and in the original packaging. Once your return is received, please allow 5 business days for processing and review. Once approved, you will receive an email confirmation. The refund will be validated after receipt. Your refund will then take place within 2 to 3 days.
9. Do you accept returns?
Yes, we accept returns within 10 business days of the date of delivery. Please refer to our Returns & Exchanges policy for detailed information on eligibility criteria and procedures.
10. How can I contact customer support?
If you have any questions, concerns, or feedback, our dedicated customer support info@moderndevi.com team is here to assist you. You can reach out to us via email at or through the contact form on our website. We strive to respond to all inquiries promptly.
